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FAQs

Does the SVA Campus Store ship internationally?

No, currently we are not able to offer international shipping services.

Can I purchase or redeem an SVA Campus Store Giftcard online?

You may purchase a giftcard to the SVA Campus Store through our website, however it is a tangible item and will be mailed to you. Our website is currently not able to accept payment via giftcards, therefore it is only redeemable at our store location in NYC.

How does your free shipping work?

Our free shipping (outside of any special promotions) is offered for any purchase of technology valued over $250.00. Any qualifying order is shipped via Fed-Ex Ground with insurance and tracking.

*PLEASE NOTE - Our free shipping is only available within the continental United States.

I'm not affiliated with SVA, can I purchase Apple® technology through you?

Unfortunately we are not able to sell Apple® laptops, desktops or iPads® to anyone not affiliated with the School of Visual Arts. These purchases must be verified with a current SVA ID number. You are welcome to buy any other Apple® products such as adapters, cables, etc.

What is my SVA ID number?

Your SVA ID number is a unique number assigned to you when you were accepted into any pre-college , continuing education , undergraduate or graduate program. It is also assigned at your time of hire if you are a staff or faculty member. If you are unaware of where to find your SVA ID number please contact the registrars office and they will be able to provide you with it.

I want to purchase a customized Apple® computer, can I do it online?

Unfortunately our website does not allow for custom configuration orders to be placed online. We do stock a wide array of pre-customized computers tailored for our student/staff/faculty's needs. However, you can reach out to our retail team by phone, e-mail or stopping into the store and we would be happy to facilitate your request!

How do I make a return?

The simple answer? E-mail us! Please e-mail store@sva.edu with your order number and an explanation of what you'd like to do and we will do our best to facilitate your request!

Where is your store located and what are your hours?

207 East 23rd Street
New York, New York 10010
Hours: Monday - Friday 10AM - 6PM